Asian Journal of Management and Commerce
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P-ISSN: 2708-4515, E-ISSN: 2708-4523

Asian Journal of Management and Commerce


A study of e-governance: Issues and opportunities

A study of e-governance: Issues and opportunities


Author(s): Dr. Des Raj Bajwa

Abstract: Governments and public sector organizations around the world are face with increasing requests to reform their public administration institutions and deliver more efficient and cost effective services, as well as better information and knowledge to their stakeholders. Increasingly governments use information and communication technology, especially Internet and web-based applications, to provide external services to citizens, business and not-for-profit organizations. Related to this, internal government procedures and work methodologies are also undergoing substantial changes. This research provides an overview of the basic theoretical and practical issues of governance regarded as a set of government policies and their practical applications based on the use of ICT tools for strengthening democracy and supporting development. It argues that e-governance, combined with democratic intent makes governments more responsive. Moreover, it can offer a connection with its citizens in order to effectively meet various development challenges and ultimately, it tends to build a more sustainable future for the benefit of the whole of society and the world in which we live. Although the demand for e-governance comes from the necessity to achieve greater operational efficiency and from a need to provide a better response to citizen’s demand for improved public services, the policy externality is that e-governance relates more and more to democracy than to administrative reforms. What we discover is that the politics administration dichotomy is actually related or converging in the sense that it is difficult to have administration in the absence of democracy.

Pages: 118-121 | Views: 14 | Downloads: 6

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How to cite this article:
Dr. Des Raj Bajwa. A study of e-governance: Issues and opportunities. Asian J Manage Commerce 2022;3(2):118-121.
Asian Journal of Management and Commerce