Asian Journal of Management and Commerce
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P-ISSN: 2708-4515, E-ISSN: 2708-4523

2023, Vol. 4, Issue 2, Part A


Internal corporate social responsibility and employees’ commitments: A study of service firms in Delta State, Nigeria


Author(s): Arubayi Damaro Olusoji and OHRE Daniel Fidelis

Abstract: This study evaluated how internal corporate social responsibility influenced employees’ commitments via descriptive survey design. Primary data (questionnaire) involving seventy-five (75) employees of five (5) service firms were sourced. Two (2) internal corporate social responsibility dimensions of work-life balance and training and development and three (3) employees commitment variants of affective, normative and continuance commitments were employed. Data obtained were analyzed using descriptive statistics (mean, standard deviation, and Pearson correlation), post-estimation statistics (variance inflation factor) and inferential statistics (multiple regressions). Based on the results of the multiple regression analysis, while the internal corporate social responsibility dimension of training and development significantly and favourably affects all of the employees' commitment dimensions, work-life balance significantly and adversely affects all of the employees' commitment dimensions. Given the findings, it was recommended that service organizations should intensify efforts aimed at enhancing and sustaining internal corporate social responsibility activities in areas of training and development and work-life balance. Interestingly, we found that work-life balance had an insignificant and negative influence on organizational commitment; hence management of service organizations should ensure a balance in employees’ work and life; this can be done by allowing employees to go on leave and vacation, particularly when they have realized the most vital goals of the organization. This study contributes to knowledge by revealing that while the internal CSR dimension of training and development significantly and positively affects employees’ commitments, work-life balance had significant and negative effects on employees’ commitments among service organizations in Nigeria.

DOI: 10.22271/27084515.2023.v4.i2a.180

Pages: 01-09 | Views: 570 | Downloads: 233

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Asian Journal of Management and Commerce
How to cite this article:
Arubayi Damaro Olusoji, OHRE Daniel Fidelis. Internal corporate social responsibility and employees’ commitments: A study of service firms in Delta State, Nigeria. Asian J Manage Commerce 2023;4(2):01-09. DOI: 10.22271/27084515.2023.v4.i2a.180
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