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Asian Journal of Management and Commerce
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Impact Factor: RJIF 5.61, P-ISSN: 2708-4515, E-ISSN: 2708-4523
Peer Reviewed Journal

2025, Vol. 6, Issue 2, Part I


Digital transformation and employee experience: A study on working conditions and job satisfaction in Tamil Nadu paper mills


Author(s): Rufert S and K Sumithra

Abstract:
The increasing integration of digital technologies in traditional manufacturing sectors has profoundly changed employee roles, working conditions, and overall job satisfaction. This study investigates the impact of digital transformation on employee experience, with a specific focus on working conditions and job satisfaction in Tamil Nadu paper mills. Drawing upon the Job Demands-Resources model and Routine-Based Technological Change theory, the research adopts a quantitative approach using a structured questionnaire administered to 502 employees across selected paper mills. Data were analyzed using correlation analysis and independent samples t-tests. Results indicate a significant positive relationship between digital transformation and job satisfaction, with employees exposed to higher levels of technological change reporting greater satisfaction. However, the findings also highlight that the impact varies based on the extent of transformation and available organizational support. The study bridges a critical gap in understanding digitalization's human implications in legacy industries and offers practical insights for implementing technology-driven change while preserving employee well-being.


DOI: 10.22271/27084515.2025.v6.i2i.756

Pages: 836-840 | Views: 330 | Downloads: 48

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Asian Journal of Management and Commerce
How to cite this article:
Rufert S, K Sumithra. Digital transformation and employee experience: A study on working conditions and job satisfaction in Tamil Nadu paper mills. Asian J Manage Commerce 2025;6(2):836-840. DOI: 10.22271/27084515.2025.v6.i2i.756
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