2025, Vol. 6, Issue 2, Part J
Impact of artificial intelligence on employment in India: A study in Kolkata, West Bengal
Author(s): Jyotirmoy Koley
Abstract: Rapid advancements in artificial intelligence (AI) technologies have significant implications for employment patterns in Kolkata, West Bengal. This study investigates the impact of AI on employment in Kolkata through an exploratory and empirical approach, utilizing primary data collected via an online survey of 80 respondents from diverse industries and socioeconomic backgrounds. This study examined the awareness and adoption of AI, perceptions regarding its impact on employment, and the perceived effects of AI on job opportunities and displacement. The findings reveal a significant impact of AI on employment in Kolkata, with mixed perceptions of job creation and displacement. While 50% of respondents believed that AI could create more job opportunities, an equal proportion disagreed that it would lead to increased job displacement. The study also highlights the potential benefits of AI for skilled workers, with 60% of respondents indicating that AI would primarily benefit skilled employees. Furthermore, 50% of respondents agreed that AI adoption requires workers to upgrade their knowledge and skills. The overall impact of AI on employment was perceived as positive by 40% of respondents, while 40% remained neutral, and only 20% perceived a negative impact. This study emphasizes the need for proactive policies to manage AI integration in the workforce, including targeted training programs, clear communication about AI's impact on jobs, and strategies to leverage AI's benefits while mitigating adverse effects. The findings provide valuable insights for policymakers and industry leaders in Kolkata to develop inclusive and sustainable approaches to an AI-driven economy.
DOI: 10.22271/27084515.2025.v6.i2j.769
Pages: 914-924 | Views: 280 | Downloads: 50
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How to cite this article:
Jyotirmoy Koley. Impact of artificial intelligence on employment in India: A study in Kolkata, West Bengal. Asian J Manage Commerce 2025;6(2):914-924. DOI: 10.22271/27084515.2025.v6.i2j.769
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