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Asian Journal of Management and Commerce
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Impact Factor: RJIF 5.61, P-ISSN: 2708-4515, E-ISSN: 2708-4523
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2025, Vol. 6, Issue 2, Part T


Analysis of housing finance interest rates, schemes and customer services of SBI and HDFC


Author(s): Gayatri Kudaravalli and M Yadagiri

Abstract: This study analyses and compares housing finance offered by State Bank of India and HDFC with specific reference to interest rates, loan schemes and customer services over the period 2014-15 to 2023-24. The objectives are to examine the trend and level of home loan interest rates, to study major and multiple housing loan schemes and to assess the quality and range of customer service mechanisms of both institutions, including digital and grievance redressal channels. Using secondary data compiled from published reports of SBI and HDFC and product information available up to May 2025, the study evaluates average interest rates, scheme-wise features (loan-to-value, tenure, processing fees, eligibility) and service delivery parameters.

DOI: 10.22271/27084515.2025.v6.i2t.914

Pages: 1813-1817 | Views: 72 | Downloads: 29

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Asian Journal of Management and Commerce
How to cite this article:
Gayatri Kudaravalli, M Yadagiri. Analysis of housing finance interest rates, schemes and customer services of SBI and HDFC. Asian J Manage Commerce 2025;6(2):1813-1817. DOI: 10.22271/27084515.2025.v6.i2t.914
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